Contact

How Can We Help Today?

Owned and operated by Rythric, our team is ready to assist with questions about saunas, massage chairs, and more.

We typically respond within 24 hours
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Email
support@rythric.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9-5 EST
Live Chat
Chat with our wellness specialists during business hours
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Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days. Once in transit, you can expect delivery within 5 to 8 business days to addresses within the Continental U.S. (excludes AK/HI).

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer returns on qualifying items within our return window. Please contact our team with your order number so we can walk you through the process and any specific details for your product.

Can I exchange my product for a different model?

Exchanges are available on select items. If you are considering switching between infrared sauna models, massage chair styles, or other products, get in touch and we will help coordinate the swap.

How do I choose the right infrared sauna or massage chair?

Our team can help match you with the right product based on your space, preferences, and intended use. Send us a message or give us a call and we will guide you through the options.

Do your red light therapy panels require special installation?

Most of our red light therapy panels are designed for simple setup and can be mounted or placed on a flat surface. Detailed instructions are included, and our team is available if you need guidance.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Infrared Saunas
Massage Chairs
Red Light Therapy Panels
Cold Plunges
Orders and Shipping
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Timely Responses

Our wellness specialists aim to respond to every inquiry within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Thoughtfully Curated

Every infrared sauna, massage chair, red light panel, and cold plunge is selected for quality and craftsmanship.

Free Continental Shipping

Most orders ship free within the Continental U.S. with no order minimum required.